​Returns & Replacements

Last updated: September 21, 2026

Thanks so much for supporting Passionately Curious! Every kit here is printed, checked, and packed by me, and all proceeds go toward making more engaging resources for classrooms. I want your kit to arrive working and ready for students. If something isn't right, here's how we'll sort it out. :)

If something arrives broken, damaged, or missing pieces
Send me a message within 14 days of delivery with your order details and a quick photo. I'll happily reprint and ship a replacement (or just the missing or broken piece) at no cost to you. If I can't get you a replacement, I'll refund you.

If the kit just isn't what you hoped for
Unused kits in their original condition can be returned within 30 days of delivery for a refund of the item price. Please message me first so I can send you return instructions. Return shipping is the buyer's responsibility, and original shipping costs are non-refundable.

Colors may vary
Colors depend on the filament I have on hand, so they may differ a bit from the photos. Some kits, like the Double Slit model, are designed with this in mind, so a color difference isn't a defect and isn't a reason for a return. If you have a color request, ask before you order and we can try to make it work.

Broken later on?
3D prints are tough but they aren't indestructible, especially after a year of classroom use! If a piece breaks down the road, message me. I can often reprint a single part for the cost of the part plus shipping.

How to reach me
Use the Contact Me page or email [your email], and include your name, order number, and a description (or photo) of the issue. I'll reply within [2-3] business days.

Refunds go back to your original payment method within 5-10 business days after I receive the return or confirm the issue.